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WHO TO CALL

CONTACTS FOR QUESTIONS AND PROBLEMS

Insurance questions/problems
Contact:
State Employees Retirement System
2101 S. Veterans Parkway
Springfield, IL 62704

Call the State Employees Retirement System (SERS) Personal Group Insurance Representative (GIR) assigned to you; this is determined by the last two digits of your Social Security Number.

 Last two digits:    
00-24 Sheryll Clark
sheryll.clark@srs.illinois.gov
Fax (217) 547-9771
(217) 785-7145
25-49 Julie Harms
julie.harms@srs.illinois.gov
Fax: (217) 547-9772
(217) 785-7150
50-74 Matt Harman
matt.harman@srs.illinois.gov
Fax (217) 547-9770
(217) 785-7093
75-99 Madonna Palazzolo
madonna.palazzolo@srs.illinois.gov
Fax (217) 547-9768
(217) 785-7138

Example: John Doe NNN-NN-NN34   Personal GIR - Julie Harms

If there are a high number of calls to the SERS Insurance Section when you call, you may be asked to leave a message with your name, telephone number (including area code), and the last four digits of your Social Security Number. Your Personal GIR will respond to your phone call as soon as possible.

Pension questions/problems
Contact:
State Employees Retirement System
2102 S. Veterans Parkway
Springfield, IL 62704
Phone: (217) 785-4444


FREQUENTLY ASKED QUESTIONS

Does the legislation regarding the ‘Social Security Offset’ affect me?

If you retired before January 1, 1998, or you are already receiving a survivor’s benefit, the social security offset will not be applied to future survivor benefits starting July 1, 2009. SERS will be mailing further notices mid-June 2009.

If you retired on or after January 1,1998, you should have received notification from SERS regarding your options. If you feel you need additional information, call SERS at (217) 785-7444.

Is RSEA affiliated with the ISEA (Illinois State Employees Association) Retirees organization?
No. RSEA and ISEA are two separate entities. ISEA is located at 1548 W. Jefferson St., Springfield, IL 62702. Their phone number is (217) 698-6070.

Is RSEA affiliated with the AFSCME retirees organization?
No. RSEA is the only association that functions solely for the interest of retired Illinois state employees.
 
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